Bitrix24 CRM: Streamline Your Sales and Client Management Process

One platform for managing leads, engaging clients, and sealing deals

Bitrix24 provides a comprehensive, free CRM solution for businesses seeking total control over their sales process, from lead generation to customer service.
Bitrix24 CRM enables you to effortlessly acquire leads, manage contacts and transactions, automate workflows, and close more deals.

Why Choose Bitrix24 CRM?

Bitrix24 is a versatile online workspace featuring over 35 business tools, including the world's most powerful CRM.

Introducing Bitrix24

A CRM that has empowered over 12 million companies worldwide to enhance their sales and client management efficiency.

Our Offer

Bitrix24 at a Glance

  • CRM & Lead Management

    Generate, manage, and convert leads into customers automatically.
  • Omni-Channel Marketing

    Execute marketing campaigns, construct landing pages, and monitor relevant metrics.
  • Project & Team Management

    Simplify workflows and easily oversee your sales reps' activities.
  • Client Service & Communication

    Engage with clients through live chat, web forms, or VoIP telephony.
  • Unified Workspace

    Create, edit, and share all your documents and files within one space.
  • Perfect for Remote Work

    Online time tracking, video conferencing, and web-based tasks & project management.

Fully Mobile CRM

Experience a comprehensive mobile CRM that allows you to manage clients and sales anytime, anywhere.
Leverage our sales funnel for a detailed breakdown of your results. Monitor your team's KPIs to ensure they meet their sales quotas.

Sales Management

Contact any client from your CRM with a single tap – via phone or messenger. Customize stages and progress deals through the sales pipeline.

Client Management

Utilize chat or video calls for swift communication with your sales team. Organize daily planning meetings, assign tasks, and receive reports.

Team Management

Comprehensive support at every stage

Manage your leads and deals with an intuitive, drag-and-drop interface – from the moment a lead enters your Bitrix24 CRM until the deal is closed.

Expand your business with Bitrix24

Bitrix24 goes beyond being a free online CRM software, offering a suite of over 30 tools for sales, administration, and marketing, setting it apart from other free CRM platforms.
Employ our business process automation tools to optimize your workflows and sales funnels.

Business Automation

Conduct marketing campaigns within your CRM tool – email marketing, ad targeting, and more.

Online Marketing

Obtain leads via web forms and seamlessly integrate them into your online CRM system.

Lead Generation

Comprehensive Customer Management with Bitrix24

Capture leads through free CRM website templates, forms, live chats, calls, or messengers, and seamlessly integrate them into your CRM system. Utilize lead scoring to prioritize prospects and focus on the most valuable ones first.
Create a custom sales pipeline with stages tailored to your specific business needs.

Custom Pipelines

Automatically move deals down the sales pipeline using customizable rules and triggers.

Rules and Triggers

Manage current and potential leads within a single environment, covering the entire sales funnel.

From Lead to Loyal Customer

Why Choose Bitrix24 Over Other Solutions?

Consolidate all your current SaaS solutions into one platform
Simple data migration from other systems
Integration with your favorite services and apps
Trusted by over 12 million users worldwide
Transparent flat fee pricing without per-user costs

Omnichannel Marketing Made Easy

Connect with potential and existing clients through the most effective channels, such as Facebook, email, phone calls, SMS, push notifications, or messengers. Monitor marketing and sales metrics using our Sales Intelligence module.
Monitor marketing costs, calculate ROI, and determine which channels deliver the best results.

Sales Analytics

Create retargeting campaigns based on CRM contact information and launch Facebook ads directly from our online CRM tool.

Online Advertising

Launch targeted email marketing campaigns from your CRM software and track their performance.

Email Marketing

Efficient Project and Sales Management

Remotely manage sales teams, track work hours, assign tasks, control deadlines, monitor task progress, and evaluate individual KPIs.
Utilize built-in task and project management tools to oversee your sales team and track their performance.

Collaborative Online Work Environment

Use chats for work-related discussions and set up video calls with your team and clients.

Seamless Online Communication

Gain instant visibility into the deals and clients your sales reps are working on.

Real-time Sales Management

Inventory Management Simplified

Control stock, warehouses, and sales within your CRM for full visibility and streamlined sales processes, from order creation to product delivery.
Utilize built-in task and project management tools to oversee your sales team and track their performance.

Mobile-Ready Solution

Sync sales data with your inventory in real-time to ensure you never run out of stock.

Seamless CRM Integration

Manage stock adjustments, order management, and warehouse transfers with omnichannel sales support.

Inventory and Stock Management

Exceptional Client Service and Communication

Bitrix24 consolidates all customer communication channels into a free Contact Center, making it easy to track every client interaction.
Utilize built-in task and project management tools to oversee your sales team and track their performance.

Telephony Integration

Offer instant support and customer service to visitors, with returning customers recognized by the system.

Live Chat Support

Connect your Facebook, Instagram, or WhatsApp accounts to communicate with clients.

Integration with All Major Platforms

Online Workspace for Collaboration

Utilize Bitrix24.Drive for secure online data storage, and create, share, and edit files with your team and external users. Manage file access permissions to protect sensitive information.
Utilize built-in task and project management tools to oversee your sales team and track their performance.

Knowledge Management

Store all necessary files in a centralized information database accessible from any device.

Cloud Storage Solution

Upload contracts, share documents, and manage access permissions while collaborating on documents in real-time.

Online Document Management

The Ultimate Online Collaboration Suite

As part of the Bitrix24 ecosystem, our CRM is integrated with other Bitrix24 tools, providing a comprehensive online collaboration, automation, and marketing platform—a single solution to run your business efficiently.
  • CRM store
  • Sales intelligence
  • Drive
  • Online calendar
  • Online Instagram Integration
  • Online workspace
  • Call tracking
  • Telephony
  • Marketing
  • Sales Center
Replace random, chaotic processes, activities, and document flows with a single, streamlined process. With our affordable CRM, you'll gain a clear understanding of your sales and quick access to any information or data you need.

Perfect for Remote Work

Bitrix24 empowers you and your team to work remotely without compromising efficiency or productivity. Use our mobile app to work on the go and stay updated on recent activities via notifications. Experience the benefits of Bitrix24's free online CRM.
Enterprise-grade security ensures the safety and protection of your client and company data


Manage working hours, breaks, and PTO remotely using an online time clock

Working hours

Communicate with your sales team via chat and online meetings (up to 48 participants)