1. Assigning applications of absent employees:
A script runs every 5 minutes, checking for new deals assigned to employees who have not started their workday. If any such deals are found, they are evenly distributed among managers with the fewest ongoing applications.
2. Redistributing overdue applications:
A script runs every 15 minutes, checking for overdue requests. An overdue order is a deal that remains in the qualifying stage for 30 minutes or more. Overdue tickets are evenly distributed among managers with the fewest ongoing tasks.
3. Distributing off-hour transactions:
At 9 am, the script automatically checks for transactions received during the evening and night when employees were not available. If any are found, they are distributed among managers who have started their workday. Managers who arrive late may miss out on KPI bonuses.